Frequently Asked Questions (FAQ)
1. What types of lighting products does Enray Supply offer?
We provide a wide range of LED lighting solutions, including parking lot lights, wall packs, high bays, vapor-tight lights, surface mount fixtures, and wall sconces. Our products are designed to meet the needs of industrial, commercial, and residential applications.
2. Are your products energy-efficient?
Yes, all our LED fixtures are engineered for maximum energy efficiency, delivering high lumens per watt to reduce energy consumption and operating costs.
3. Do your products come with a warranty?
Absolutely! Most of our products are backed by a 5-year manufacturer warranty. Please refer to individual product pages for specific warranty details.
4. Can I customize the color temperature of the lights?
Many of our products offer customizable color temperature options, such as 3000K, 4000K, and 5000K. Check the product specifications for details.
5. Do you offer accessories for your lighting products?
Yes, we provide optional accessories like motion sensors, battery backups, and mounting brackets to enhance the functionality of our fixtures.
6. Are your fixtures suitable for outdoor use?
Yes, our outdoor lighting fixtures, such as parking lot lights and wall packs, are designed with weather-resistant materials to withstand harsh environmental conditions.
7. How do I install your products?
Our products are designed for easy installation, and many come with mounting kits and detailed instructions. If you need further assistance, contact our support team for guidance.
8. Can I return a product if I’m not satisfied?
We offer a 30-day hassle-free return policy. Products must be in their original condition and packaging. Please refer to our return policy for more details.
9. Do you provide bulk order discounts?
Yes, we offer discounts on bulk orders. Please contact our sales team to discuss pricing for larger quantities.
10. How can I contact Enray Supply for more information?
You can reach us via email at support@enraysupply.com or by calling our customer service team at 1-800-555-1234. We’re here to help with any questions or concerns.
Let us know if you have a question not listed here. Our team is happy to assist!